![]() Once again thank you very much for your feedback and look forward to meeting you again personally the next time you visit. Universal adapters are also available upon request. We will definitely look into reinforcing the canopy and roofing to help minimize the sound. With regards to the materials used to build the villas, yes they are all natural however, I assure they have all passed safety checks save for the occasional rattling from the strong winds. You will be glad to know that the pool will be heated soon so it can be enjoyed during winter months as well. ![]() I am however, disappointed at the experience you had at the front desk, I will be sure to relay this feedback to them and try and understand how we can enhance the atmosphere. There is also a lot to learn from and improve on from the feedback you provided, the task lighting is a great idea for sure. Truly appreciate your comments about the magic of the resort, the landscape and our attention to cleanliness. More Show lessĭear SandrineRe, Thank you for your detailed and valuable feedback. In spite of all our critics we will always cherish and remember these three days. But the housekeeper was doing a great job and the cleanliness of the room is really perfect. don’t forget your adapters because the sockets are not standardized. that mustn’t be a problem during summer ! Our last concern is about the wood architecture of the room which is nice but seem very fragile. The swimming pool is amazing but not heated…. Breakfast is not included in the room and the price is just prohibitive. There is limited privacy on the terrace of the room. How nice to relax on the big and very comfortable private terrace. The Wake up in the morning is just magic : you discover this canyon all around and very young trees that try to grow up. But we did appreciate the electric bikes that are at your disposal in all the cabins. And don’t ask for cabin number three : it’s just like The most crowded Crossroad with electric cars : it never stops. And the food was really delicious The room is nice but The display is not easy and it’s difficult to store your stuff : there is not enough room in the dressing room. We had supper in the restaurant and Asnar and Nicolas made us appreciate this moment. ![]() ![]() And a big thank you to Abdullah from Bangladesh who helped us with our luggage when we left. Fortunately The buggy guy Who took us to our Cabin explained everything to us very nicely (sorry I forgot his name but I do remember The name of Alfredo from Kenya who was very nice to us after supper). Furthermore, Anytime you go through the front desk they just say hello (if you say hello first) and they are of no help at all : we wanted to make a reservation at a restaurant and the front desk lady did anything she could not to help us ! At last a nice guy called Shaker made the reservation for us. To Check your bill you need your iPhone light. We arrived by night at the end of a long trail by moonlight.The guy at the front desk was very pretentious, not listening to us and just saying his lesson.in addition the front desk is very uncomfortable because there is no light and no space. The room is nice but The display is not easy and it’s difficult to store your stuff : there is not enough room in the dressing room.Īnd don’t ask for cabin number three : it’s just like The most crowded Crossroad with electric cars : it. To Check your bill you need your iPhone light.įurthermore, Anytime you go through the front desk they just say hello (if you say hello first) and they are of no help at all : we wanted to make a reservation at a restaurant and the front desk lady did anything she could not to help us ! At last a nice guy called Shaker made the reservation for us.įortunately The buggy guy Who took us to our Cabin explained everything to us very nicely (sorry I forgot his name but I do remember The name of Alfredo from Kenya who was very nice to us after supper). ![]()
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